Shipping Guidelines apply to shipping within the contiguous United States only. Orders being shipped to Alaska, Hawaii, APO, FPO, and US Territories including Puerto Rico, Guam, US Virgin Islands, American Samoa, Northern Mariana Islands, and Micronesia are considered non-domestic and are subject to longer ship times. No shipping guarantees on orders sent to manual review or backordered items. ICON SPORTIF is not responsible for delays in shipping or delivery that result from factors outside its control such as inclement weather, acts of God, or any other shipper related issue(s). Under any circumstance, ICON SPORTIF is not responsible for incidental or consequential damages.
We ship everywhere via USPS Priority Express. All International orders (excluding Canada) are shipped for a flat rate of $30.00 USD.
Duties are billed directly to customers.
Call: 305-814-9749 (available from 9am - 5pm PT, Monday - Friday)
NOTE: SHIPPING INFORMATION CANNOT BE UPDATED OR CHANGED ONCE THE ORDER HAS BEEN COMPLETED AND SHIPPED FROM OUR FACILITY. PLEASE MAKE SURE THAT ALL INFORMATION UNDER SHIPPING IS CORRECT BEFORE FINALIZING YOUR ORDER
Should something not fit to your liking, we’re here to help you through the process. You have 7 days from your order delivery date to request a return and ship the product back to us. Please make sure that all items are unworn with the original tags attached.
To complete your return, we require a receipt or proof of purchase with order number. Please do not send your purchase back to the manufacturer.
All items are returnable, with the exception of the following:
Swimwear should be tried on over underwear for sanitary reasons, and must have protective hygiene strip intact.
We’re sorry, but currently we do not accept exchanges.
Customers are responsible for return shipping costs.
Shipping charges on expedited orders are not refundable.
International Charges: If your order has been sent to a destination outside of the US, customs duties and sales taxes are non-refundable through ICON SPORTIF. However, you may be able to recover these by contacting your local customs bureau directly.
HOW TO REQUEST A RETURN
If you’d like to return something:
ICON SPORTIF reserves the right to refuse a return if merchandise received is not in its original condition or outside the 14 day return period.